Switching cleaning companies can feel like a big lift — and without a plan, the transition period can mean missed cleans, access key confusion, and a temporary dip in service quality. But done right, switching is straightforward and the disruption is minimal. See our full switching guide for the complete checklist.
Step 1: Review Your Current Contract
Before you do anything else, re-read your existing contract. Check your notice period for cancellation, any early termination penalties, and what happens to keys or access codes at the end of the relationship. Send your cancellation notice in writing and keep a copy.
Step 2: Choose Your New Provider Before You Cancel
There should be no gap in cleaning service. Source and select your new provider while still under your existing contract, so the new company's start date aligns with the end of the old contract.
Step 3: Conduct a Thorough Walkthrough With the New Provider
Walk your entire facility with your new provider, pointing out every room in scope, areas that had problems with the previous company, areas that should never be entered, and building access procedures.
Step 4: Communicate the Change to Your Team
Let your office manager and anyone who interfaces with cleaning staff know that the company is changing, what the new schedule is, and who to contact with issues.
Step 5: Evaluate Carefully in the First 30 Days
Do walkthroughs weekly for the first several weeks. Note any missed tasks and communicate them promptly — establishing the standard early shapes the service quality you'll receive long-term.
Step 6: Formally End the Prior Relationship
Confirm in writing that the prior contract is terminated, retrieve all keys and access codes, and settle any outstanding invoices. Ready to make the switch? Call (866) 958-8773.